Case Study

Coaching & skills development


Brief: This company has 2,000 employees; at the time the HR team weren’t highly visible or trusted and feedback from staff stated a lack of career development opportunities. The CEO wanted HR to become strategic business partners and foster a learning culture globally with critical roles identified and a clear succession plan in place for high potential staff.

What we did

  • Assessed and restructured the HR team, coached team members and rapidly built capabilities, credibility and value across the business
  • Introduced coaching and targeted training workshops to improve leadership capability and skills across the organisation
  • Introduced succession planning, career management tools and mentoring programs


What happened next?

  • The HR team received positive feedback on a regular basis
  • Key roles were identified globally and 80% of High Potential sales staff had Personal Development Plans, resulting in an increase in internal moves and promotions and an improvement in engagement scores
  • The majority of sales leaders took on wider remits following successful development plans
  • Employee feedback improved and engagement with tools and programs was high